Shipping & Delivery

Please note that we require 72 hours (except weekends) on average to fulfil your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible!

Estimated delivery time:
- 7 to 13 business days

*Please consider any holidays that might impact delivery times.

- Which courier will be used for delivery?

U.S orders will be shipped by USPS, DHL, or FedEx and International Orders will be shipped by your domestic couriers depending on your country and region.

- Where is the item coming from?

Some of our products are shipped locally within the US, and some of them are from our international warehouses in Hong Kong via secured shipping and handling.

- Where do you ship and how much does it cost?

We ship internationally to all major countries and all orders are entitled for free shipping without any minimum purchase.

- How can I track my order?

We will send you the tracking number of your orders to the e-mail provided once your order is dispatched. If you're not able to track with the tracking number provided, please do not hesitate to contact us at support@essbo.com and we will get back to you as soon as possible.

- Why am I not able to track my order?

Please note that the tracking information will only be displayed after it's synced and updated successfully to the system. Please give it some time and track again later. If you are still not able to track it after some time, please contact us at support@essbo.com and we will get back to you as soon as we can.